Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica Murphy

Monica Murphy

November 4, 2025

5  out of  5
rating by Monica Murphy
"Jasmine was a delight and very informative and helpful. It was a pleasure speaking with on behalf of Stare Farm Insurance. Thank you for your assistance."
Profile photo of Shanara Irby

Shanara Irby

October 27, 2025

5  out of  5
rating by Shanara Irby
"Jasmine did an amazing job assisting me with my insurance. She was clear, patient, and knowledgeable about helping adjust all of my insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tay Morrow

Tay Morrow

October 27, 2025

5  out of  5
rating by Tay Morrow
"Jasmine was a great help. She was patient, answered every question I had and helped me to better understand my policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Phillip Makin

Phillip Makin

October 27, 2025

1  out of  5
rating by Phillip Makin
"Haven’t had a traffic ticket in over 18 years or any wrecks involving another driver that was my fault but I hit a curb and messed two rims up and two tires and paid a thousand dollar deductible to boot and they are wanting to drop me . In the letter they are talking about my son who has never had an accident or traffic ticket . But they are to incompetent to realize my son and I have the same name so I know they are referring to me they have went up on our insurance multiple times and even paying a thousand dollar deductible they’re still wanting to drop me . I honestly don’t even know what we are paying them for . Because if you use your insurance that you pay for to cover your vehicle they send a letter wanting to sever ties . Then what in the hell are you good for just to pay to line your pockets . I thought that was what we paid all that money for was to cover you and help you fix your vehicle they are the shittiest insurance I’ve ever had and not only am I not waiting to be dropped but the other vehicles that we have insured will be taking our business elsewhere and changing home insurance also . There is nothing that they could even say to me to make me want to do business with them sorry greedy agents . There bill always goes up on every vehicle even though only one had an accident.they are extremely expensive and if you actually have to file a claim whatch out cause you might get that same letter and sub par service is provided I’d take my business elsewhere they have nothing to pride themselves on"
Profile photo of Carolyn McHenry

Carolyn McHenry

October 16, 2025

5  out of  5
rating by Carolyn McHenry
"Jasmine was a wonderful help! Thank you so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Preet Patel

Preet Patel

October 13, 2025

5  out of  5
rating by Preet Patel
"Jasmine did an amazing job with helping me today! Thank you again !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Yuko Steele

Yuko Steele

October 13, 2025

5  out of  5
rating by Yuko Steele
"Jasmine was a great help today! Thank you again!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Demarco Holt

Demarco Holt

September 19, 2025

5  out of  5
rating by Demarco Holt
"Great person to work with Jasmine"
Profile photo of Derick Wilson

Derick Wilson

September 8, 2025

5  out of  5
rating by Derick Wilson
"Ms Jasmine was amazing super helpful and it took less than 10 minutes to insure my newly purchased vehicle"
Profile photo of jarvis kidd

jarvis kidd

September 5, 2025

5  out of  5
rating by jarvis kidd
"What can I say? State Farm has been the best insurance company I have ever dealt with. Staff is always friendly and knowledgeable. All of them are great but my latest agent Jasmine has been wonderful so She got me my insurance card while I was at the DMV at the last moment at the end of the day can’t get any better than that"
Profile photo of John Westbrook

John Westbrook

September 5, 2025

5  out of  5
rating by John Westbrook
"Jasmine and Haley helped me add a vehicle to my policy with ease . Thank you again ladies !"
Profile photo of gerald ramos

gerald ramos

July 10, 2025

5  out of  5
rating by gerald ramos
"I can’t say enough great things about Haley Gilmore! Being honest, I had a bad experience. After working with Haley, I am a satisfied customer. She was extremely knowledgeable, understanding, and overall very kind IN nature. She is a valued asset to this office and the ONLY reason I am sticking with state farm at this time. If you are IN the Mobile area and are IN need of a great agency for automobile or other insurance needs… look into this office because Haley, WILL make sure you are valued and taken care of!⭐️⭐️⭐️⭐️⭐️"
Profile photo of Dana Thornbury

Dana Thornbury

October 11, 2024

5  out of  5
rating by Dana Thornbury
"This is a wonderful State Farm agency in Alabama ready to serve their community."
We responded:
"Thank you for your kind words and support! We appreciate your positive feedback and are committed to serving the community. If you need any further assistance, please don't hesitate to reach out. Thank you again!"
Profile photo of Anna Hartley (Bamasongbird75)

Anna Hartley (Bamasongbird75)

February 21, 2024

5  out of  5
rating by Anna Hartley (Bamasongbird75)
"Haley is the best. All staff is knowledgeable and welcoming."
Profile photo of Sonya Oliveira

Sonya Oliveira

December 15, 2023

5  out of  5
rating by Sonya Oliveira
"Good people when you need them very perfessional."
Profile photo of Theresa H

Theresa H

April 14, 2023

5  out of  5
rating by Theresa H
"Ms. Musch is very helpful when needing information. She is patient, understanding, and explains the information on a knowledgeable level. I would recommend her if your looking for insurance or have question about policies etc. Keep up the great work that you do!"
We responded:
"Thank you very much Theresa for the five star google review! We appreciate you here at Brad Jacobs State Farm. Come by and visit us!"
Profile photo of William James

William James

March 13, 2023

5  out of  5
rating by William James
"Thank you Haley Gilmore on the valuable information you shared. It helped me tremendously in my pursuit of coverage. I will be contacting you in the near future regarding this matter. Great Job!!!"
We responded:
"We appreciate you William and we are extremely pleased that you were able to gather the valuable information you needed for your insurance needs. Please come by and see us on Cottage Hill Road here in Mobile. "
Profile photo of Jacob Niland

Jacob Niland

February 25, 2023

5  out of  5
rating by Jacob Niland
"They've been able to help some of my customers with great quotes. Haley is professional and helpful. Go see them!"
We responded:
"Thank you for the glowing review Jacob! "
Profile photo of Hannah Halford

Hannah Halford

February 25, 2023

5  out of  5
rating by Hannah Halford
"Best experience I've had. Haley was great! Highly recommend this Agency."
We responded:
"Thank you Hannah for the kind words about Brad Jacobs State Farm. We look forward to assisting with all your insurance needs!"
Profile photo of Jon Jon Frizzel

Jon Jon Frizzel

February 25, 2023

5  out of  5
rating by Jon Jon Frizzel
"Brad‘s office was a pleasure to work with getting me the perfect plan. I definitely recommend them, don’t hesitate to call to get a quote. Ask for Haley she is the best."
We responded:
"Thank you Jon! We are here to make sure that life goes right and find the plan that works best for you. Call, text or come on by! "
Profile photo of Malorie Blankenberg

Malorie Blankenberg

February 24, 2023

5  out of  5
rating by Malorie Blankenberg
"Tiffany Davis has been such a great rep an so helpful any time I’ve needed her . Definitely recommend her an this company to anyone."
We responded:
"Thank you Malorie for your Five Star review!"
Profile photo of britney luke

britney luke

February 24, 2023

5  out of  5
rating by britney luke
"Tiffany is awsome!! Helped answer all my questions and not bad to look at y’all!;)"
We responded:
"Thank you Britney for the kind words and we are extremely pleased to get all your questions answered!"
Profile photo of James

James

February 24, 2023

5  out of  5
rating by James
"I called the other day for life insurance, and I talked to a sweet girl named Haley. I can’t thank her enough, I was set up with a plan I was happy with in no time at all."
We responded:
"Thank you James for leaving us a five star google review! We pride ourselves on our customer service and providing customers with a plan that is right for them! "
Profile photo of Paula Brady

Paula Brady

February 24, 2023

5  out of  5
rating by Paula Brady
"Great customer service! Very informative and quick follow-up from Haley. Thanks so much."
We responded:
"Thank you Paula! We pride ourselves on excellent customer service and we look forward to seeing you soon!"
Profile photo of Marybeth Winstead

Marybeth Winstead

February 24, 2023

5  out of  5
rating by Marybeth Winstead
"Hands down the best around between Brad Jacobs and Tiffany Mason I don’t have a worry in the world they handle it all! Best prices best customer service around!"
We responded:
"We appreciate you so much for being a part of our agency! Thank you for the kind words and we can't wait to assist you in the future. "