State Farm® Insurance Agent Brad Jacobs
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jayla Boggan
December 18, 2025
"I would just like to say Jasmine is awesome & would like to thank her for going above and beyond to help me with ."
Marissa Miller-Peevy
December 15, 2025
"Jasmine was amazing and made the process of adding a car to our policy super easy!"
Lee
December 8, 2025
"Great customer service"
Lucrisia “Vanilla_Icing66” Bell
December 2, 2025
"Jasmine was extremely nice and knowledgeable about the situation at hand. I only wish that .most customer service representatives would have the pleasant attitude that Jasmine possesses. Thank you, Jasmine for going above and beyond to help me without any hesitations."
ELLIS SALLIS
November 17, 2025
"Fast and efficient"
judy lile
November 14, 2025
"Jasmine was a wonderful help!! Thank you again!!"
Cornelius R. Marshall
November 13, 2025
"Jasmine was very professional, helpful, knowledgeable, understanding and deserve a raise 🫶🏼💪🏼🙏🏼 Thank You Very Much"
Monica Murphy
November 4, 2025
"Jasmine was a delight and very informative and helpful. It was a pleasure speaking with on behalf of Stare Farm Insurance. Thank you for your assistance."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Shanara Irby
October 27, 2025
"Jasmine did an amazing job assisting me with my insurance. She was clear, patient, and knowledgeable about helping adjust all of my insurance needs"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Tay Morrow
October 27, 2025
"Jasmine was a great help. She was patient, answered every question I had and helped me to better understand my policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Phillip Makin
October 27, 2025
"Haven’t had a traffic ticket in over 18 years or any wrecks involving another driver that was my fault but I hit a curb and messed two rims up and two tires and paid a thousand dollar deductible to boot and they are wanting to drop me . In the letter they are talking about my son who has never had an accident or traffic ticket . But they are to incompetent to realize my son and I have the same name so I know they are referring to me they have went up on our insurance multiple times and even paying a thousand dollar deductible they’re still wanting to drop me . I honestly don’t even know what we are paying them for . Because if you use your insurance that you pay for to cover your vehicle they send a letter wanting to sever ties . Then what in the hell are you good for just to pay to line your pockets . I thought that was what we paid all that money for was to cover you and help you fix your vehicle they are the shittiest insurance I’ve ever had and not only am I not waiting to be dropped but the other vehicles that we have insured will be taking our business elsewhere and changing home insurance also . There is nothing that they could even say to me to make me want to do business with them sorry greedy agents . There bill always goes up on every vehicle even though only one had an accident.they are extremely expensive and if you actually have to file a claim whatch out cause you might get that same letter and sub par service is provided I’d take my business elsewhere they have nothing to pride themselves on"
Carolyn McHenry
October 16, 2025
"Jasmine was a wonderful help! Thank you so much!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Preet Patel
October 13, 2025
"Jasmine did an amazing job with helping me today! Thank you again !"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Yuko Steele
October 13, 2025
"Jasmine was a great help today! Thank you again!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Demarco Holt
September 19, 2025
"Great person to work with Jasmine"
Derick Wilson
September 8, 2025
"Ms Jasmine was amazing super helpful and it took less than 10 minutes to insure my newly purchased vehicle"
jarvis kidd
September 5, 2025
"What can I say? State Farm has been the best insurance company I have ever dealt with. Staff is always friendly and knowledgeable. All of them are great but my latest agent Jasmine has been wonderful so She got me my insurance card while I was at the DMV at the last moment at the end of the day can’t get any better than that"
John Westbrook
September 5, 2025
"Jasmine and Haley helped me add a vehicle to my policy with ease . Thank you again ladies !"
gerald ramos
July 10, 2025
"I can’t say enough great things about Haley Gilmore! Being honest, I had a bad experience. After working with Haley, I am a satisfied customer. She was extremely knowledgeable, understanding, and overall very kind IN nature. She is a valued asset to this office and the ONLY reason I am sticking with state farm at this time. If you are IN the Mobile area and are IN need of a great agency for automobile or other insurance needs… look into this office because Haley, WILL make sure you are valued and taken care of!⭐️⭐️⭐️⭐️⭐️"
Dana Thornbury
October 11, 2024
"This is a wonderful State Farm agency in Alabama ready to serve their community."
"Thank you for your kind words and support! We appreciate your positive feedback and are committed to serving the community. If you need any further assistance, please don't hesitate to reach out. Thank you again!"
Anna Hartley (Bamasongbird75)
February 21, 2024
"Haley is the best. All staff is knowledgeable and welcoming."
Sonya Oliveira
December 15, 2023
"Good people when you need them very perfessional."
Theresa H
April 14, 2023
"Ms. Musch is very helpful when needing information. She is patient, understanding, and explains the information on a knowledgeable level. I would recommend her if your looking for insurance or have question about policies etc. Keep up the great work that you do!"
"Thank you very much Theresa for the five star google review! We appreciate you here at Brad Jacobs State Farm. Come by and visit us!"
William James
March 13, 2023
"Thank you Haley Gilmore on the valuable information you shared. It helped me tremendously in my pursuit of coverage. I will be contacting you in the near future regarding this matter. Great Job!!!"
"We appreciate you William and we are extremely pleased that you were able to gather the valuable information you needed for your insurance needs. Please come by and see us on Cottage Hill Road here in Mobile. "
Jacob Niland
February 25, 2023
"They've been able to help some of my customers with great quotes. Haley is professional and helpful. Go see them!"
"Thank you for the glowing review Jacob! "