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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tori Rivers

February 4, 2026

5  out of  5
rating by Tori Rivers
"Jasmine at Bradley Jacobs office has helped me so much with getting my policy straighten out. I can't even begin to tell you how grateful I am for this entire office staff. Every time I have a question or concern they are always so helpful. Thank you"
We responded:
"Thank you for the 5-star review, Tori! We’re thrilled to hear you had such a great experience with us here in Mobile. – Brad Jacobs - State Farm Insurance Agent"
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Nas & Sam Nehme

February 2, 2026

5  out of  5
rating by Nas & Sam Nehme
"Jasmine was very helpful in quoting me for auto insurance. Very informative & responsive on my concerns in a professional manner. Highly recommend, again ask for Jasmine :)"
We responded:
"Thank you for the wonderful review! It means so much to ourMobile team to know we’re helping neighbors feel protected and cared for. – Brad Jacobs - State Farm Insurance Agent"
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Joey Wyatt

January 30, 2026

5  out of  5
rating by Joey Wyatt
"Jasmine is hands down the best agent at the insurance company. She’s knowledgeable, responsive, and always goes the extra mile to make sure clients are fully covered and confident in their choices. No matter the situation, Jasmine makes the process smooth, stress-free, and easy to trust."
We responded:
"We appreciate the kind words, Joey! OurMobile team is always happy to help. – Brad Jacobs - State Farm Insurance Agent."
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Annette Brooks

January 28, 2026

5  out of  5
rating by Annette Brooks
"Jasmine was very nice, answer all my questions"
We responded:
"Thank you, Annette! We’re so grateful to have amazing customers like you. – Brad Jacobs - State Farm Insurance Agent"
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Eddie Thompson

January 23, 2026

5  out of  5
rating by Eddie Thompson
"Great Customer service"
We responded:
"Thank you for the 5-star review, Eddie! We’re thrilled to hear you had such a great experience with us here inMobile. – Brad Jacobs - State Farm Insurance Agent"
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alachia johnson

January 20, 2026

5  out of  5
rating by alachia johnson
"Working with Jasmine was a great experience. She was patient, informative, and made sure I understood my coverage before moving forward. It’s hard to find someone who actually takes their time and looks out for you, and Jasmine definitely does.”"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jayla Boggan

December 18, 2025

5  out of  5
rating by Jayla Boggan
"I would just like to say Jasmine is awesome & would like to thank her for going above and beyond to help me with ."
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Marissa Miller-Peevy

December 15, 2025

5  out of  5
rating by Marissa Miller-Peevy
"Jasmine was amazing and made the process of adding a car to our policy super easy!"
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Lee

December 8, 2025

5  out of  5
rating by Lee
"Great customer service"
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Lucrisia “Vanilla_Icing66” Bell

December 2, 2025

5  out of  5
rating by Lucrisia “Vanilla_Icing66” Bell
"Jasmine was extremely nice and knowledgeable about the situation at hand. I only wish that .most customer service representatives would have the pleasant attitude that Jasmine possesses. Thank you, Jasmine for going above and beyond to help me without any hesitations."
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ELLIS SALLIS

November 17, 2025

5  out of  5
rating by ELLIS SALLIS
"Fast and efficient"
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judy lile

November 14, 2025

5  out of  5
rating by judy lile
"Jasmine was a wonderful help!! Thank you again!!"
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Cornelius R. Marshall

November 13, 2025

5  out of  5
rating by Cornelius R. Marshall
"Jasmine was very professional, helpful, knowledgeable, understanding and deserve a raise 🫶🏼💪🏼🙏🏼 Thank You Very Much"
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Monica Murphy

November 4, 2025

5  out of  5
rating by Monica Murphy
"Jasmine was a delight and very informative and helpful. It was a pleasure speaking with on behalf of Stare Farm Insurance. Thank you for your assistance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shanara Irby

October 27, 2025

5  out of  5
rating by Shanara Irby
"Jasmine did an amazing job assisting me with my insurance. She was clear, patient, and knowledgeable about helping adjust all of my insurance needs"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tay Morrow

October 27, 2025

5  out of  5
rating by Tay Morrow
"Jasmine was a great help. She was patient, answered every question I had and helped me to better understand my policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Phillip Makin

October 27, 2025

1  out of  5
rating by Phillip Makin
"Haven’t had a traffic ticket in over 18 years or any wrecks involving another driver that was my fault but I hit a curb and messed two rims up and two tires and paid a thousand dollar deductible to boot and they are wanting to drop me . In the letter they are talking about my son who has never had an accident or traffic ticket . But they are to incompetent to realize my son and I have the same name so I know they are referring to me they have went up on our insurance multiple times and even paying a thousand dollar deductible they’re still wanting to drop me . I honestly don’t even know what we are paying them for . Because if you use your insurance that you pay for to cover your vehicle they send a letter wanting to sever ties . Then what in the hell are you good for just to pay to line your pockets . I thought that was what we paid all that money for was to cover you and help you fix your vehicle they are the shittiest insurance I’ve ever had and not only am I not waiting to be dropped but the other vehicles that we have insured will be taking our business elsewhere and changing home insurance also . There is nothing that they could even say to me to make me want to do business with them sorry greedy agents . There bill always goes up on every vehicle even though only one had an accident.they are extremely expensive and if you actually have to file a claim whatch out cause you might get that same letter and sub par service is provided I’d take my business elsewhere they have nothing to pride themselves on"
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Carolyn McHenry

October 16, 2025

5  out of  5
rating by Carolyn McHenry
"Jasmine was a wonderful help! Thank you so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Preet Patel

October 13, 2025

5  out of  5
rating by Preet Patel
"Jasmine did an amazing job with helping me today! Thank you again !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Yuko Steele

October 13, 2025

5  out of  5
rating by Yuko Steele
"Jasmine was a great help today! Thank you again!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Demarco Holt

September 19, 2025

5  out of  5
rating by Demarco Holt
"Great person to work with Jasmine"
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Derick Wilson

September 8, 2025

5  out of  5
rating by Derick Wilson
"Ms Jasmine was amazing super helpful and it took less than 10 minutes to insure my newly purchased vehicle"
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jarvis kidd

September 5, 2025

5  out of  5
rating by jarvis kidd
"What can I say? State Farm has been the best insurance company I have ever dealt with. Staff is always friendly and knowledgeable. All of them are great but my latest agent Jasmine has been wonderful so She got me my insurance card while I was at the DMV at the last moment at the end of the day can’t get any better than that"
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John Westbrook

September 5, 2025

5  out of  5
rating by John Westbrook
"Jasmine and Haley helped me add a vehicle to my policy with ease . Thank you again ladies !"
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gerald ramos

July 10, 2025

5  out of  5
rating by gerald ramos
"I can’t say enough great things about Haley Gilmore! Being honest, I had a bad experience. After working with Haley, I am a satisfied customer. She was extremely knowledgeable, understanding, and overall very kind IN nature. She is a valued asset to this office and the ONLY reason I am sticking with state farm at this time. If you are IN the Mobile area and are IN need of a great agency for automobile or other insurance needs… look into this office because Haley, WILL make sure you are valued and taken care of!⭐️⭐️⭐️⭐️⭐️"